★★★★★
Robin was really helpful, especially when our desired crematorium had no availability and he quickly got us booked elsewhere that met our timeframe. We really liked the quality of the Order of Service, both the printing and the thickness of the card. We were given lots of advice and suggestions, which helped us to make the right choices for the day. The whole process was all made easy and stress free.
★★★★★
Kemp & Stevens were outstanding in the way they cared for us during my mum’s funeral. They showed real understanding, patience, and warmth from the first conversation to the final farewell. Their empathy made a world of difference, and we felt truly supported at every stage. I can’t thank them enough for the kindness they showed our family. Mark was truly amazing his knowledge and guidance was exceptional.
★★★★★
We used Kemp and Stevens for my dads funeral and they were outstanding. From the very first meeting with Mark and then with Chloe who was our main contact. They were respectful, patient, empathetic, understanding, compassionate and caring. They never tried to persuade us with anything other than what we asked for. 24hours before the funeral we asked to change a song and they sorted this with no fuss.
The staff at the funeral were professional and again very respectful and understanding. There was a moment when my mum walked over before we carried my dad in and all the staff quietly took a ste
★★★★★
A big thank you to the Kemp and Stevens team, Charlotte, Mark and Jack, to name a few. With a really difficult situation with mum, they were caring, compassionate, sympathetic they conducted the administration professionally enabling the day to pass with respect and dignity. Thank you team you made a difficult day more bearable.
★★★★★
We've used Kemp and Stevens now on 4 occasions and they have been kind and respectful. They listened to our requests for simplicity and never tried to persuade us otherwise. I wouldn't go anywhere else, but hopefully I won't need to for a long time! I agree with another reviewer that Charlotte in the office has been prompt and efficient.