★★★★★
Paul and his team looked after my father’s funeral back in 2014 with such care and compassion. Nothing was ever too much trouble, and they helped us give Dad the farewell he truly deserved.
Since then, my Mum often said that when her time came, she wanted Paul to look after her too — a reflection of the trust and comfort she felt.
A few weeks ago, that time sadly came. I called Paul late one evening, and despite being outside his usual area, he didn’t hesitate. He came himself, along with a member of his team, and took care of Mum with the same quiet dignity and professionalism we remembered
★★★★★
Paul & Kirsty were so understanding, they took the time to listen to our wishes and supported us through all the funeral arrangements. Anna the celebrant and Shirley who made the beautiful flower arrangements were so helpful too. The support from all the team helped us at a very sad time. Thank you.
★★★★★
Paul looked after us for both my father's and my mother's funerals. Dad died 17 years before Mum and we had had such wonderful care from Paul that I made a point of finding him again (even though he had left his previous company and set up his own!) Paul has a lovely, caring manner, he is very professional and nothing is too much trouble. His attention to detail means that everything runs so smoothly in the run up to the funeral and on the day. All members of the team are delightful, including Paul's wife and mother in law. Thank you so much to everyone at Paul Masson Funerals for your care an
★★★★★
I can’t thank Paul and his team enough for looking after my Dad.
It was the first time for me arranging a funeral and no matter how many questions I had Paul was very patient and kept me informed of everything all the way through.
We were also able to do our flowers with Shirley - they were beautiful and again always kept informed.
My mum is so grateful that although it’s been a traumatic time they were able to take the worry of all the arrangements which helped enormously.
I wouldn’t hesitate to recommend Paul and his team
Thank you
★★★★★
Paul and Kirsty were very supportive of our whole family throughout the whole planning of our mother's funeral. Paul listened carefully to our requests and everything was carried out perfectly. A caring, professional and friendly service.
Update 1st August 2025 :
Now, sadly, we have had to make use of Paul and Kirsty's services again upon the death of our father. They continue to provide a wonderful, personal, sympathetic service with everything conducted in a highly professional manner. It makes it easier on the grieving family to know that funeral arrangements are in such capable hands.
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