★★★★★
From start to finish, the service we received was absolutely first class. They made my mam feel completely comfortable and at ease while planning her funeral, which meant so much to us as a family during such a difficult time.
Stuart and Neil were very professional and friendly from the moment we first met them right through to the end of the funeral. Their professionalism, care, and compassion were outstanding throughout. We were kept informed every step of the way with constant communication, which really helped take the stress and worry away from us.
Nothing was ever too much trouble, and
★★★★★
Would just like to thank all of you're team everyone has been amazing with us since we lost my Dad they have helped us every step of this difficult journey with kindness and understanding. Dads celebration of life was just as he would have wanted. Dad was treat with dignity and respect. We haven't felt rushed into decisions they helped us give Dad's day a personal touch with things we supplied. His order of service books are beautiful and the florist who made Dads guitar flowers were amazing. Can't recommend the team at Washington enough for anyone looking to plan their families day or even
★★★★★
Neil from Derek Moss was fantastic. Nothing was a problem, he was very supportive and informative. He explained every single step of the way. He contacted me every week leading up to mam’s funeral to check everything was ok or did I need any help with anything. Thank you so much. Anne-Marie, Jane and Lisa.
★★★★★
I can’t praise Stephen enough, from the moment I arrived he was there to put everyone at ease over arrangements. Along with the girls in the office they instantly took away the worry. Regular calls to keep us up to date with arrangements and ready to help with any worries we had. Can’t recommend enough
★★★★★
Absolutely brilliant service from start to finish.
The professionalism, understanding and compassion was second to none.
They explained everything and made sure we understood what was going on as it's sometimes hard to take things in during these difficult time.
They kept in constant contact with us and always asked how we were coping.
Can't thank you enough for everything you done and for the lovely service you give my dad.