★★★★★
Exceptional service from the Coop funeral team and Becky our funeral director was amazing and ensured the day was super smooth and a nice send off for my mam
★★★★★
Empathy Professional and Sympathetic From beginning to end This was the second time I have used Co-op Funeral Care (both parents) and would not hesitate to use their services again Very highly recommended
★★★★★
Thank you so much for an incredibly professional, caring, kind, respectful and genuinely compassionate service. A special thank you to Becky and Jane for all their care and kindness. Everything was done so well and so respectfully with a genuine warmth.
★★★★★
Very caring, considerate and patient staff.
With their help we got through a very difficult time.
The sermon prepared by the Celebrant was exceptional.
★☆☆☆☆
Absolute nightmare for months caused by someone having a "bad day"
My grandad had a Sunlife funeral plan with a co-op element to it. When he passed I followed his wishes and contacted the co-op to arrange his cremation.
I was asked to go in to make arrangements and when asked if I was able to pay today I mentioned his funeral costs were covered by the policy. I was then told that wasn't correct and that I had to pay upfront for it and they wouldn't claim the funds from the policy. As this was my first time dealing with a death in the family and also my first time organising a funeral/cremati