★★★★★
I would like to say a huge thank you to the staff and especially Georgette who made a difficult time easier with arranging Mum’s cremation. The care and support I received was excellent. Everything was clearly explained and handled with compassion and professionalism throughout
★★★★★
I can't recommend or thank the team enough. They made a very difficult process much easier with their care and attention.
Thank you for providing such a wonderful service for people in difficult times.
★★★★★
Thank you Heart of England for ensuring my Dad's final journey was completed gracefully. Great communication and very accomodating.
★★★★★
I have nothing but praise for the staff at Heart of England Co-op Coventry city centre branch. From my first meeting with Kiri to when I collected my husband's ashes, they have been so wonderful. Everything was done with professionalism and compassion and nothing was too much trouble. Our celebrant, Sue, went above and beyond and I felt very supported at such a awful time.
★★★★★
I wanted to provide a huge thank you to the Co-op team and especially Janice who looked after my grandad and me for the past 2 weeks.
From the initial meeting, Janice was so informative and caring person who helped us plan the most perfect order of service.
I visited my grandad Jim every day, every single day, I was greeted by the team with a warm and caring nature. They always took the time to make sure I was doing aswell as I could be.
Janice started to become part of family to me and without her and the team I wouldn’t have survived the past 2 weeks. Thank you so so much for being incred