★★★★★
Good evening,
I wanted to start by saying "Thank You" for all of the support and delivery of our mum's funeral day yesterday.
The team who attended to my family and also looked after my mum yesterday were very professional and the whole arrival, family pick up to drop off at the wake was so smooth.
Honor, was also fabulous at the initial/planning stage and her guidance was so appreciated in our time of turmoil and shock. The way Honor offered us support was greatly received and her kind nature and little nudges of the missing information. The order of service was produced and the personal m
★★★★★
I would like to say a big Thankyou to all the wonderful staff at Hacketts We had a sudden bereavement in.our family Martin Taylor They were there for us all the way from collecting him from hospital and an overwhelming funeral at Heart of England Crematorium with a motorcycle hearse and an escort of fifty motorcycles
When we interred his ashes at St Giles we had support from Hacketts
We have had four family members cared for by them and friends we have lost
I know thanks are appreciated but the boys like their cakes and biscuits
We send our sincere thanks to all the staff
The Taylor Family
★★★★★
The team has been amazing from start to end. They have answered lots of queries promptly and helped us give my Dad the best celebration of life possible. We were given so much time to work our way through arrangements; there was never any pressure to make decisions. Each step was dealt with sensitively and professionally. We cannot thank them enough, especially Louise for her time and kindness. Every time we were given something of my Dad's (city shirt, wedding ring and even a fingerprint), they took care to present it neatly within a gift bag/box showing respect; that means so much. Tho
★★★★★
Thank you for helping me and my family to give little Jacob a beautiful send off. A big thank you to Jane and Louise for there kind help, support and professionalism through out a difficult few weeks to arrange Jacobs day. We are all truly grateful and thank you all from the bottom of our hearts ♥️. Highly recommended funeral directors
★★★★★
We are so grateful to Hackett’s for their compassion and professionalism following our dad’s passing. From our very first visit, Honor was incredibly kind and patient, guiding us through everything when we didn’t know where to start. She seemed to instinctively understand what would feel right for our dad. On the day of the funeral, Charles led with quiet calmness and dignity. His gentle manner and reassuring presence brought a real sense of peace to a day that was obviously emotional and overwhelming. And the celebrant, Lyn Pallett who was recommended was truly inspirational. She spent so muc