★★★★★
We used Hicktons castle Bromwich branch for my dads funeral after a very underwhelming experience with a different funeral directors and what a difference. Hicktons from start to finish were truly amazing! Gayle is an absolute asset to the company , so calming , caring, patient , kind and compassionate with the right sprinkle of humour in an awful situation. Everything went perfectly on the day - Callum and his team were fantastic, so organised, respectful and patient checked in the day before to confirm the itinerary, made sure on the day that we was all ok throughout and taking away all th
★★★★★
I cant praise this company enough. They arranged my father’s funeral in 2025. Gail is an absolute credit to the branch, she is so softly spoken, thoughtful, patient and gave us the honestly and information we needed to hear. Callum and his team did a wonderful job on the day, everything went smoothly and perfectly timed, they were respectful, patient, smartly dressed and really thought of everything.
★★★★★
When we were looking at funeral directors to look after our Dad. Hicktons stood out with their caring and personal approach and nothing was too much trouble. They were so friendly and approachable to support us during our difficult time. Would absolutely recommend them to anyone.
★★★★★
Would like to say a big thanks to gayle and her team for giving my daughter the best send off possible, they were amazing not pushy so patient with us and will be forever grateful, highly highly recommended, Gayle will look after you
★★★★★
A very big thank you to all the staff at Hicktons from the Cook family. Our whole experience from beginning to end was perfect. Roger was exceptional, so kind and caring. He truly felt like one of our family. We felt everyone at Hicktons went over and above in the organisation of Maggies funeral. Our family and friends cannot thank them enough for helping and supporting us at this difficult time.