★★★★★
I hadn’t organised a funeral before this.
First contact on the phone was with Gary Minott, he was very respectful and kind. When we met in person to go through the details he had all the time in the world and gave advice when needed, he was light hearted, dignified & serious at all the right times. He made me feel that my cousin (past) and my family were all that mattered to him.
On the day of the funeral we arrived early and were offered refreshments and kind words from Gary and his colleague Emma. The service went well and that is thanks to the whole team. On a personal note I hope never to
★★★★★
Highly recommend, went above and beyond for my family and myself in such a difficult time of our lives. Thank you to gaz emma and the rest of the team.
★★★★★
Excellent service from Roberts and Brain Funeral Directors. From the initial meeting through to collecting the ashes following cremation all staff were professional, caring and understanding. I would recommend them to anyone in the future.
★★★★★
My dad had a funeral plan in place and Roberts and Brain honoured this completely. Their service was exemplary. They were so kind to me and my family, nothing was too much trouble. The service was beautiful, they took care of all the details and asked me all the way along how we wanted things done.
Would I use them again. Yes, without question. They were beautifully turned out, My father was beautifully looked after.
I would always suggest you get a funeral plan because then you know what the deceased wanted as they have already made the main decisions and so the whole process is simple
★★★★★
I have lost both my parents within 3 years and used these funeral directors on both occasions. I must say nothing is too much much trouble every member of staff is so helpful, pleasant and so very understanding. My latest loss was my dear mother during this covid outbreak and her sister was not allowed to the funeral so I asked if they could do a detour past her house so she could say goodbye and they agreed without hesitation, on the day the hearse paused outside and the bearer walked to the end of the road, so emotional for all. I owe everything to these people for helping my Aunt through a