★★★★★
Many thanks to Sylvia and her team at H.Bates for the way they carried out our brothers wishes for his funeral. On making that first
call to inform them of his death Sylvia in her kind compassionate manner went through all the arrangements and paperwork with us,nothing was to much trouble for her from start to completion.
Once again a very big thank you on behalf of the family.
Kind regards E.Ingham
★★★★★
From the first call Sylvia and the team showed genuine compassion throughout the difficult and emotional process of saying goodbye to my brother in a way that reflected his varied passions. Costs and expenses were fair and explained upfront and at no time did we feel pressured to pay for anything we felt unnecessary. I would highly recommend their services.
★★★★★
Sylvia and the team at H Bates provided an outstanding service for my mother recently. They are very helpful and effortlessly guide you through the procedures following the passing of a loved one.
They are very accommodating in any requests, and on the day of the funeral, were immaculately presented and very professional.
Sylvia recommended a celebrant to us (James Terry), who presented an outstanding service, delivered with clarity and compassion.
I have no hesitation in recommending H Bates, if you in the unfortunate position of requiring the services of a Funeral Director.
★★★★★
Many thanks to Sylvia and her team,for the wonderful way they looked after us,withe the unexpected passing of my daughter Jayne Louise. Sylvia organised everything from start to finish,very professionaly,she made a very sad experience more bearable. Once again Sylvia thank you so much. Christine,Ben,and family
★★★★★
Sylvia and her team are simply fabulous. Her attention to detail, professionalism and the manner in which she deals with families needing to navigate difficult times is what she does so incredibly well. She is calm and composed, offering excellent advice and guidance because of her extensive experience in funeral planning. I would not hesitate to recommend this lovely lady and her colleagues. Our funeral today for our elderly aunt went so well thanks to Sylvia and her team.