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What people say
★★★★★ Thank you for all your help organising my father's funeral. I really appreciated the time you took to talk me through the funeral when we first met to plan it. From this meeting I understood the order of the funeral and what was required, this enabled me to involve family members which helped pull it together.
I phoned and spoke to James and Sally and both of them were warm, friendly and caring towards my Dad which was just what I wanted and needed. I appreciate you all have difficult jobs talking to people when they are very emotional and I really felt that they cared.
The celebrant Aaron f
★★★★★ Very good
★☆☆☆☆ Leaving one star as no stars not possible…. INCREDIBLY INSENSITIVE EXPERIENCE just now. Called for an opening chat to clarify some details & next steps and was contacted advising that they had instructed others that they had been appointed as funeral directors….. NO YOU HAVENT
To add to the incompetence, they even tried to set the record straight with an in-correct details in reply to this post. Yes - public feedback matters these days people.
No - you received ONE call from me, it’s possible another member of my family called that week for initial details, but didn’t say sure… collect my