★★★★★
I can't thank enough to Jackson Family on my mum's funeral. They not just did the job, they did much more than that. Sarah was exceptional in what she does and worked with us. We had exactly what we wanted and what my mother wished for. Sarah was compassionate , professional and very kind at all time. The service in the cemetery was amazing and perfect. From the day they came to my house to collect my mother's body to the end in the cemetery service, they were very professional, compassion and kind. Thank you very much to Jackson Family for all the service and support.
★★★★★
At an incredibly difficult time Jackson Family Funeral Directors made the process of arranging Mum’s funeral simple and without stress. Sarah from the Worcester branch was exceptional - kind, compassionate, knowledgeable about all aspects of the formalities and the service. Her communication was perfect and we knew that Mum was in good hands. The service was just as Mum wanted and was co-ordinated brilliantly by Sarah and her colleagues. We were guided through the process with care. I would recommend this business to anyone.
★★★★★
Having previously worked alongside Jackson’s family funeral Worcester branch I had no reservations in using them for my mums funeral.
It was lovely that Claire was on duty to take mum into their care.
Nothing was too much trouble. Sarah is exceptional in what she does and worked with us so we had exactly what we wanted. She was compassionate, professional and kind at all times. She was also genuine and approachable.
She matched us with a wonderful celebrant Pip.
On the day of the funeral everything was seamless. We all felt looked after as a family by Sarah and her team.
I can’t thank them en
★★★★★
Arranging a funeral for a love one you have lost is a daunting and emotional task and it is natural to look for help and guidance to get you through the trauma and turn the day into a loving memory of your loved one rather than a sad farewell. I found the Jackson Family gave me all that and more from the time I first walked through their door to the last goodbyes at the end of the service, so professional, so understanding, so reassuring.
★★★★★
They were all fantastic. Sarah, Claire and the gentlemen took care of everything from that first phone call to the end of the funeral service some 3 weeks later (and beyond). Professional, friendly and kindness when you need it most. I've read some of the other reviews and its true you feel like you are only customer as you feel like you have their undivided attention. Thank you. I'll be using Jackson's when I "kick the bucket".