★★★★★
Highly recommended company. Everything was handled with such care and professionalism by Scott and Katy during a time when my family and I were grieving the sudden loss of our late father. They offered us genuine comfort and reassurance, taking the weight off our shoulders by guiding us through every step of the process.
I had no knowledge of how to prepare a funeral or how to register a death, and Scott was incredibly calm and patient in explaining how everything worked. On the day of the ceremony, our guests told us how beautifully everything was arranged and what a lovely tribute it was fo
★★★★★
I don’t really know where to start, we sadly lost my Dad and we chose Serenity to look after Dad, Scott was absolutely amazing as were all of his team, Dad had already told us lots of touches he wanted when his time came and Scott and Katy made sure and went over and above to make sure Dad had everything he had asked for, they are such a caring and thoughtful team, Dad had such a wonderful send off and that is all thanks to this wonderful team, I honestly can’t thank each and everyone of you enough, everything on the day was absolutely perfect and we had many compliments from those there at ho
★★★★★
From collecting my beloved husband Lee Broadhurst, to the actual funeral. Serenity dealt with everything with care, compassion and professionalism. Katie and Scott are so able to read the room and with their vast knowledge able to guide you to have the best send off you can give your loved ones. Cannot praise them highly enough.
Debbie Broadhurst
★★★★★
I have had the pleasure of knowing Scott and Katy for a while now so when my grandad passed away there was no one else that came to mind to look after him. Scott dealt with everything so professionally, being in the funeral industry myself gave me time to really appreciate how dedicated Scott is to his families. Katy also helped create us a brilliant order of service design that was a true reflection of the man my grandad was. The whole process from start to finish was dealt with pure compassion and respect. I’ve had so many compliments about Scott on the day of the funeral about how lovely he
★★★★★
I am so glad we were told about Serenity Funeral Services because I don’t think anyone else would have made our beautiful Mum’s last day so special.
Scott and Katy have a way of making you feel like family. Your voice and opinion matters and that special day is completely up to you. They are flexible but also hold so much knowledge that all your questions will be answered to put you at ease. Arranging a visit to see your loved one is the easiest and best part, the office and room environment is so warm and homely that jt helps to make you relaxed and comfortable.
The personalities of both Scot