★★★★★
The help with organising a great send off was excellent, communication was Very good and the staff were very compassionate I would highly recommend
★★★★★
Funeral Director Joe Johnson told me that the Funeral proceedings for my 92 hear old mother would be perfect and he was correct. From the first meeting to finalising the arrangements to the Funeral itself, everything was perfect. I felt guided and supported by Joe throughout. James Dooley, the Celebrant, managed to distill my suggested points from my mum’s 92 years into a moving, humorous and uplifting tribute. His tone, intonation and clarity were exactly what I had hoped for.
I felt that it was just what my mother would have wanted - they did her proud.
Thank you. Shirley Bray and family.
★★★★★
A personable and professional service throughout. Every member of the team were polite, considerate and compassionate. Nothing was too much trouble. Joe talked us through everything required and provided sound advice regarding our required arrangements. On the day, the funeral was managed perfectly by Chris.
Relphs made a very emotional and challenging time a lot easier and we wouldn’t hesitate to recommend their business, not only due to their caring and experienced customer service but also because their pricing was extremely reasonable.
★★★★★
Thank you so much for providing a very helpful and compassionate service for my mother Margaret June at your Acklam Road Middlesbrough Branch. I can say that the funeral director Lisa was very professional kind thoughtful and understanding at this difficult distressing time and she had to deal with quite a few complications pressures and upsets which she dealt with with calm assurance knowledge and confidence. Thanks so much to Julie the Acklam office manager who was from start to finish supportive caring compassionate understanding kind helpful thoughtful, way beyond expectations, I cannot
★★★★★
I would like to thank Joe Johnson for organising the return of my husbands ashes ( Colin ward) from abroad his dedication and support were exceptional and beyond my expectations his compassion and empathy shown to me through a long ordeal was wonderful I could not thank him enough, also Rachel who was ever so kind and helpful.