★★★★★
The whole team at Paul Capper funeral directors have been brilliant throughout the process. My husband died suddenly and unexpectedly Sam and Tracy collected him and Lisa Wicks was our funeral arranger. She has been so caring, helpful and kind throughout, guiding me through the arrangements, using her experience and expertise in the most supportive way. The team on the day of the funeral led by Neil were great, again guiding me through the day. The team included Tracy, Tim and Jo.
I would recommend Paul Cappers to anyone as they give a personal service at the most difficult time with humanity
★★★★★
Even though it saying Paul capper DONT worry it’s not him ! they gave my mother - in - law the send off that she deserved they are very friendly and always on the end of the phone to help you with any questions that you need answered
★★★★★
I cannot fault the care and respect that Lisa gave my sister and I when we lost both our parents within 36 hours. Devastating times. They organised a double ceremony which was beautiful. The support was amazing. Thank you Lisa and colleagues for keeping Mum & Dad together whilst under you care and showing them the upmost respect.
★★★★★
Lisa and the team at Paul Capper were brilliant in helping us arrange our father’s funeral. At such a sad time they helped us with all the arrangements and put us in touch with Sonja Gundry, the celebrant, who treated us like family and spoke so amazingly at the service. The pall bearers, driver and Charlie were exceptional on the day. Thank you to everyone for making it a celebration of dad’s life and guiding us through on the day.
★☆☆☆☆
Due to the nature of the substantial issues we had with Paul Capper I have decided not to list them in a public forum as they are private and upsetting.
These grievances have since been raised with the funeral directors and suggested a donation to a charity would be appreciated in the circumstances. On the 24th June they said a donation had been made but over a month on we are still waiting of proof - which they said they would provide us.