★★★★★
Onlyroses is my favourite place when I need to buy flowers. Good service and fresh beautiful, I can’t ask for more!
★★★★★
Kristina was very polite and very helpful, excellent roses and great quality, thank you!
★★★★★
Awesome customer service, you will not get roses as fresh and beautiful from anywhere.
★★☆☆☆
I ordered The Beirut Souk The Only Bouquet, the top option.
The delivery man didn't bother to deliver to the address he was paid to deliver to. Dropped the flowers with the concierge without a text or call, while the recipient was available in the apartment all day.
The delivered bouquet had different colour flowers from what I payed for. I immediately texted the photo of this different product I received to the company but they gave me a nonsense "based on flower availability" response and told me that I should have rejected the delivery.
I replied that I didn't allow any substitutions for
★☆☆☆☆
Totally disgusted with the service or rather total lack of it!! I paid a premium price for 25 roses with VIP delivery - 145 pounds - they were not only delivered late, but to add insult to injury, more than half were totally damaged (petals totally off and stems broken) and the balance all had damage to them. The delivery service was not only poor - it was absolutely disgustingly terrible. The delivery service must have thrown them around and put them upside down after that - if they left in good order from Rosesonly. I then tried to call the company and of course there was no answer!! I ha