★★★★★
Carrie and her team have just organised my husband's funeral.
I chose A Natural Undertaking after attending 3 family funerals they'd previously organised and I couldn't have been more pleased. Carrie was so easy to talk to at the most painful time, she listened and she heard. I had a couple of quirky things that I felt were important to us as a family and Carrie made them happen.
There was nothing maudlin about my husband's day, it was a day to remember and celebrate him and that was what he wanted.
★★★★★
Carrie and team were so professional and caring when mum died. From the moment they first arrived to pick up mum they put us at ease - no scary black morning suits just normal people doing their job with complete calmness and efficiency. My mum didn’t want ‘a funeral’ - she was very clear about that - they worked with us to provide exactly the requests that mum had defined. We were able to deliver mums wishes exactly as she wanted. Thank you Carrie you made it so easy for us. Amanda Tomlinson
★★★★★
Fran, Suzy and the team looked after my brother so we could see him before transferring him to London for his send off. They are just the kindest, most patient and caring ladies I could've hoped to meet in such sad circumstances. Fran took such wondeful care of my brother, washing his hair while taking care not to ruin his curls although we never even mentioned this to her, this was just her own thoughtfulness which I was so very grateful for. She dressed him with care and the room where we saw him was just beautiful. We didn't feel rushed, it was so peaceful, I felt tucked away so I got to sa
★★★★★
From the moment I rang and Suzy answered the phone, I immediately felt confident that they would take great care of my dear friend Phillip. Throughout the whole process, they balanced professionalism and respect with genuine warmth and kindness. I felt completely supported and guided, while still remaining in control at every stage. There was never any pressure to follow a set format, which allowed us to create a truly individual and personal send-off for Phillip at Westall Park.
Highly recommended
★★★★★
The whole experience of my late husbands natural funeral and burial was peaceful and beautiful thanks to the guidance of Fran my undertaker. The funeral was tailor made to meet our families ideas of what my hubbie would have wanted. Family and friends had a workshop to decorate a cardboard coffin with appropriate images and flowers were added at the grave side. The experience certainly helped the family process their sad loss in a calmer way.